Cancellation & Refund Policy
Clear, fair rules by service type
Policies updated on 1 May 2023 • Effective 1 Jun 2023
Tour Packages
Refund slabs by days before start date
Jeep Safari
Full refund window and rescheduling
Elephant Safari
Refund window and date change policy
Tour Packages — Refund & Cancellation
- Less than 15 days prior to start date: 100% of the package cost is charged.
- Less than 30 days prior: 75% of the package cost is charged.
- Less than 45 days prior: 50% of the package cost is charged.
- Less than 60 days prior: 25% of the package cost is charged.
- More than 60 days prior: 10% of the package cost is charged.
Tip: Book flex fares and keep dates tentative until locked — we’ll help minimize risk.
Jeep Safari — Refunds & Changes
Refund: Cancel ≥ 2 days prior — refundable, deducting Payment Gateway Fees & GST of ₹15 per Jeep per Safari.
Reschedule: Date/shift can be changed if you inform us 2 days prior to the safari date.
Park operations are subject to forest authority approvals and weather conditions.
Elephant Safari — Refunds & Changes
Refund: Cancel ≥ 7 days prior — refundable, deducting Payment Gateway Fees & GST of ₹26/₹36/₹40 per person per Safari.
Reschedule: Date can be changed if available, or refunded, when informed 7 days prior.
Questions or edge cases?
For medical emergencies, extreme weather or government advisories, talk to us — we’ll do our best to help you with alternatives.
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